Privacy Policy

Protection of Your Personal Information

At Noir Bloom, the privacy of our customers is a top priority. We implement strict measures to protect your personal data and fully adhere to EU data protection laws, including the General Data Protection Regulation (EU GDPR). This Privacy Policy explains what information we collect, why we collect it, and how we use it.

Collected Information

When you create an account, place an order, or use our services, we collect certain personal information. This may include:

Your name, email address, and contact details
Billing and shipping address
Secure payment information (via trusted third-party providers)
Purchase history, wishlist preferences, and customer service interactions
Browsing behavior, including browser type, device details, and traffic analytics

This data helps us operate efficiently and deliver the best possible shopping experience.

Use of Information

We collect and use your personal data to:

Process and fulfill your orders
Communicate with you about your purchases and account
Send updates on promotions, new collections, or relevant offers (only if you've opted in)
Deliver your orders accurately and efficiently
Improve and personalize your browsing experience on our website

We never sell or share your personal data with third parties for their marketing purposes without your explicit consent. Data may be shared with trusted service providers (e.g. payment processors, couriers) strictly for operational purposes or where required by law.

Security and Data Protection

At Noir Bloom, we take your data security seriously. We’ve implemented robust technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse. These include:

Encrypted connections (SSL)
Secure server environments
Access restrictions to authorized personnel only

We regularly monitor our systems and practices to stay aligned with EU data protection standards.

Use of Cookies

Our website uses cookies to enhance your experience and support marketing efforts. Cookies are small files that track your site usage, preferences, and session data. This allows us to:

Remember your preferences (like cart contents)
Analyze traffic and user behavior
Offer tailored recommendations and promotions

You can manage your cookie preferences at any time through your browser settings. For more information, see our Cookie Policy.

Your Rights and Control Over Your Data

As an EU resident, you have the following rights under the GDPR:

Access – Request a copy of the personal data we hold about you
Rectification – Correct any inaccurate or incomplete data
Erasure – Request deletion of your data where applicable
Restriction – Limit how we process your data
Objection – Object to processing for certain purposes, including direct marketing
Data Portability – Request your data in a structured, machine-readable format
Withdraw Consent – At any time, for activities like marketing or cookie tracking

To exercise your rights, please contact us at privacy@noirbloom.com or use the contact form on our website. We will respond in accordance with the GDPR timeframe (usually within 30 days).

If you believe your data rights have been violated, you may lodge a complaint with your local Data Protection Authority (DPA).

Changes to the Privacy Policy

Noir Bloom reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page, and where appropriate, you will be notified via email or on-site notice. We recommend reviewing this policy periodically to stay informed of how we protect your data.

Contact and Support

If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please reach out to us via the contact form on our website or email us at:
📧 privacy@noirbloom.com

We are committed to handling your inquiry promptly and respectfully.