Shipping Policy

Smooth, Reliable, and Free Shipping

At Noir Bloom, we’re committed to delivering your order quickly, smoothly, and free of charge throughout the European Union. Below, you’ll find everything you need to know about our shipping process.

Shipping Area

We currently ship exclusively within the European Union, and shipping is always free, no matter the value of your order.

Order Processing & Delivery

All orders are processed and dispatched within one business day. We partner with trusted EU couriers to ensure reliable delivery. Orders typically arrive within 8 to 12 business days, although occasional delays may occur due to holidays, customs checks, or other unforeseen events.

Customs & Duties

Noir Bloom covers all customs fees and import duties, so you won’t face any additional charges when your order arrives.

Shipping Partners & Tracking

We work with reliable logistics partners across the EU to ensure secure and timely delivery. Once your order is dispatched, you’ll receive an email with a tracking number, so you can follow your package every step of the way.

Incorrect or Incomplete Addresses

Please double-check your shipping details at checkout. If your order can’t be delivered due to an incorrect or incomplete address, redelivery fees may apply. Contact us right away if you notice any errors in your address.

Lost or Damaged Shipments

We take full responsibility for your order until it reaches you. If your package is lost or arrives damaged, contact us within 7 days of the expected delivery date at support@noirbloom.com. We’ll resolve the issue quickly by sending a replacement or issuing a refund.

Returns & Exchanges

If you need to make a return or exchange, please refer to our Refund Policy for full instructions and eligibility.

Need Help?

For any shipping-related questions, feel free to reach out at support@noirbloom.com or visit our Contact Us page. We're here to help!